Telecaller

*Job Description: Tele Sales Executive – SpaceSync Estates*

*Location:* In-Office | *Experience:* 6 Months – 5 Years

*Company:* SpaceSync Estates – Real Estate

*About SpaceSync Estates*

SpaceSync Estates develops residential plots, villas, and apartments in Bangalore’s high-growth corridors. Our Tele Sales team is the first touchpoint for thousands of potential homebuyers and investors every month.

*Role Objective*

Your #1 goal: Convert digital and cold databases into qualified site visits. You’ll own the top of the funnel - calling, pitching, qualifying, and scheduling prospects to visit our projects with the field sales team.

*Key Responsibilities*

- *Outbound Calling*: Make 80-100 calls/day to leads from 99acres, MagicBricks, FB Ads, Google Ads, website enquiries, and purchased databases.

- *Lead Qualification*: Understand customer budget, location preference, timeline, and loan eligibility. Tag leads as Hot/Warm/Cold in CRM.

- *Pitch & Convince*: Deliver crisp project pitch in 2-3 mins. Handle basic objections on price, location, and RERA. Create urgency for site visit.

- *Site Visit Generation*: Primary KPI is confirmed site visits/week. Coordinate with customers + field sales team for pickup scheduling.

- *Follow-ups*: Systematic follow-up with cold/warm leads through calls, WhatsApp, and SMS till site visit is done or lead is closed.

- *Team Coordination*: Share customer insights with field sales managers before site visit for better conversion.

- *Daily Reporting*: Submit calls made, talk time, leads spoken, site visits scheduled, and visits done vs shown.

*Must-Have Requirements*

- *Experience*: 6 months to 5 years in tele sales/telecalling, preferably real estate, insurance, loans, or ed-tech.

- *Communication*: Fluent English + Hindi/Kannada. Clear diction, confident phone presence, active listening.

- *Skills*: Persuasion, objection handling, high energy, target orientation. Should not have call reluctance.

- *Work Mode*: 100% work from office. 6 days/week with rostered week-off. Should be ok with Sunday working.

*Qualifications*

- *Education*: PUC/Graduate in any discipline.

- *Age*: 18– 35 years preferred.

*KPIs You’ll Be Measured On*

1. *Site Visits Scheduled/Week*: Min 15-20 for experienced, 8-12 for 6m-1yr exp

2. *Call Quality Score*: Pitch clarity, objection handling, CRM notes

3. *Lead-to-Visit %*: From leads assigned to you

4. *Talk Time*: Min 2.5 hours/day

5. *Zero Lead Leakage*: All leads touched within 30 mins of assignment

*What SpaceSync Estates Offers*

- *Salary*: Fixed CTC based on experience + Monthly Incentives per site visit done

- *Growth*: Fast-track to Sr. Tele Sales → Team Lead → Inside Sales Manager

*Shift Timings*: 9:30 AM – 6:30 PM

• इस फुल टाइम टेलीसेल्स / टेलीमार्केटिंग Job में टेलीसेल्स / टेलीमार्केटिंग में 6 - 60 महीने का अनुभव वाले उम्मीदवारों की जरुरत है।