टेलीसेल्स टेलीकॉलर

Job Title: Telecaller

Job Type: Full-time

Job Summary:
We are looking for a proactive and detail-oriented Telecaller to manage the collection, distribution, and follow-up of prospective client leads. The ideal candidate will ensure leads are properly tracked, followed up on, and handed over to the sales team in a timely manner to maximize conversion.

Key Responsibilities:

• Download leads daily from Meta Business and ensure accurate reporting of the number of leads collected in the assigned WhatsApp group.

• Distribute leads fairly and equally among all Sales Executives to maintain balanced workloads.

• Execute a structured follow-up process:

  • Day 1 Morning: First call attempt, WhatsApp greeting, and sharing catalogue PDFs.

  • Day 1 Evening: Second call attempt and WhatsApp reminder.

  • Day 3: Third call attempt and WhatsApp follow-up.

  • Day 5: Fourth call attempt and WhatsApp follow-up.

  • Day 7 (Final): Fifth and last call attempt with closing WhatsApp message.

• Assign leads to Sales Executives two to three times a day depending on lead flow.

• Submit End of Day (EOD) reports in the designated “Lead Assignment” group.

• Maintain proper documentation and ensure all lead-related activities are accurately recorded.

Key Skills & Competencies:

• Strong communication and tele calling skills.

• Ability to manage leads efficiently and follow structured processes.

• Attention to detail and organizational skills.

• Proficiency in WhatsApp and basic digital tools for communication and reporting.

• Ability to work in a fast-paced environment and meet daily targets.

Qualifications & Experience:

• Minimum 1 year of experience in tele calling, lead generation, or sales support.

• High school diploma or graduate in any discipline preferred.

• Experience with Meta Business Suite or lead management tools is a plus.

Work Environment:

• Office / Gym branch environment.

• Requires coordination with sales and tele calling team, with focus on target achievement.

Salary & Benefits:

• Competitive salary.

• Professional growth opportunities within the sales/marketing team.

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