टेलीसेल्स टेलीकॉलर

Outbound Calling & Lead Generation

• Make outbound calls to potential B2B customers, including importers, exporters, manufacturers, traders and industrial companies.

• Introduce Plovit Logistics and explain the company's services.

• Identify prospective customers requiring domestic transportation, international freight forwarding or customs clearance services.

• Generate qualified leads through cold calling, customer databases, online directories and business references.

2. Customer Enquiry Generation

• Understand customers' existing logistics arrangements and future transportation requirements.

• Identify shipment requirements, including origin, destination, cargo type, weight, volume and expected shipment frequency.

• Generate enquiries for Air Freight, Sea Freight, Road Transportation, Customs Clearance and Project Cargo.

• Arrange appointments, meetings or conference calls between prospective customers and the Business Development Team.

3. Follow-Up & Sales Coordination

• Regularly follow up with prospective customers regarding their freight and transportation requirements.

• Coordinate with the Sales Team for quotation submission and customer communication.

• Follow up on submitted quotations and record customer feedback.

• Maintain contact with existing and prospective customers to identify repeat business opportunities.

• Support the sales team in converting qualified leads into active customers.

4. Database Management & Reporting

• Maintain accurate records of customer details, calling history and enquiry status in Excel or CRM software.

• Update daily calling reports, lead generation reports and follow-up schedules.

• Maintain a database of importers, exporters, manufacturers and potential corporate clients.

• इस फुल टाइम टेलीसेल्स / टेलीमार्केटिंग Job में टेलीसेल्स / टेलीमार्केटिंग में 0 - 2 वर्षो का अनुभव वाले उम्मीदवारों की जरुरत है।