
Outbound Calling: Contact potential or existing customers to promote products, services, or events.
Sales & Lead Generation: Pitch, negotiate, and convert leads into sales, aiming to meet or exceed monthly targets.
Customer Support: Handle inbound calls, answer inquiries, and resolve complaints in a professional manner.
Data Management: Accurately log call interactions, update customer information, and maintain database records.
Follow-Up: Follow up with leads in a timely manner to move them through the sales funnel.
Script Adherence: Utilize provided scripts while adapting to the conversation