Telecaller – Loan Department
Department: Loan
Working Hours: 10:00 AM – 7:30 PM
Job Type: Full-time | In-office
Job Responsibilities:
Handle telecalling for all types of loan products.
Manage and guide the telecalling team.
Assign and monitor daily team targets.
Ensure achievement of monthly sales and business targets.
Monitor team performance and provide regular guidance.
Follow up with customers and support the team in converting leads.
Coordinate with other departments for smooth loan processing.
Prepare and maintain daily/weekly/monthly performance reports.
Drive the team towards achieving overall business goals.
Required Skills:
Strong communication and convincing skills.
Team handling and leadership skills.
Experience in loan/finance telecalling.
Target-oriented approach.
Customer handling and follow-up skills.