Here’s a concise Job Description (JD) for NGO Telecalling Executive:
Job Title: Telecalling Executive (NGO)
Role & Responsibilities:
• Call potential donors, supporters, and members to explain NGO campaigns and initiatives.
• Generate donations and fundraising support through calls.
• Follow up with existing donors for renewals and updates.
• Maintain proper records of calls, donor responses, and commitments.
• Handle inbound and outbound calls professionally.
• Explain NGO’s mission, social causes, and impact clearly.
• Build and maintain good relationships with donors/supporters.
• Achieve daily/weekly calling and fundraising targets.
• Coordinate with the team for campaign updates and donor engagement.
Requirements:
• Good communication skills (Hindi/English).
• Basic computer knowledge.
• Telecalling/customer service experience preferred.
• Convincing and interpersonal skills.
• Passion for social work and community welfare.
Working Hours: As per company policy.
Salary: Based on experience + incentives.