Job Description – Telecaller (Clinic)

Location: Ramdevnagar, Ahmedabad
Experience: 0–2 Years
Employment Type: Full-Time | Work from Office
Week Off: Wednesday

Role Overview

We are hiring for a Telecaller to manage patient inquiries, appointment bookings, and follow-up calls for a healthcare/clinic environment. The role requires clear communication and a patient-friendly approach.

Key Responsibilities

• Make outbound calls to patients for appointments, follow-ups, reminders, and service inquiries

• Handle inbound calls and provide accurate information

• Schedule and confirm patient appointments

• Maintain call logs, update patient records, and ensure proper documentation

• Communicate politely and empathetically to ensure a smooth patient experience

Requirements

• 0–2 years of telecalling or customer support experience (healthcare experience preferred but not mandatory)

• Strong verbal communication skills

• Basic computer knowledge and familiarity with CRM/booking tools

• Patient-friendly attitude and ability to manage queries effectively

• इस फुल टाइम टेलीसेल्स / टेलीमार्केटिंग Job में 0 - 4 वर्षो का अनुभव वाले उम्मीदवारों की जरुरत है।