A Naukri Group company
लॉगिनहायर लोकल स्टाफ
A Naukri Group companyलॉगिनहायर लोकल स्टाफ
10,000 - 15,000 /महीना
Career Xplorer Consultancy
बोरिवली (पश्चिम), मुंबई
टेलीसेल्स / टेलीमार्केटिंग में फ्रेशर
फुल टाइम
For a fresher, a telecaller role is primarily about being the voice of the company. It is an entry-level position that focuses on communication, persistence, and basic data management.
Here is a breakdown of the core responsibilities and the skills required to succeed in the role:
Core Job Responsibilities
Outbound/Inbound Calling: Making calls to potential customers (leads) from a provided database or answering incoming queries regarding products or services.
Lead Generation: Identifying potential customers, sparking their interest, and scheduling appointments or demos for the sales team.
Information Provision: Explaining product features, pricing, and benefits clearly to help the customer make a decision.
Data Entry: Maintaining an accurate log of every call, including the customer's feedback, contact details, and the "disposition" (result) of the call in a CRM or Excel sheet.
Follow-ups: Calling back interested leads who requested more time or missed a previous appointment to ensure the "loop" is closed.
Meeting Targets: Most roles come with daily or weekly targets, such as a specific number of "talk time" minutes or a set number of qualified leads generate
