टेलीसेल्स टेलीकॉलर

Handle customer calls and explain Ayurvedic and herbal supplement products in a professional and convincing manner.

Understand customer requirements through effective questioning and recommend suitable products based on their needs.

Explain product usage, key features, ingredients, benefits, pricing, and available offers clearly and responsibly.

Convert qualified leads into confirmed orders through effective communication and follow-up.

Handle customer doubts and objections related to product price, quality, usage, safety, delivery, and payment.

Maintain accurate records of customer calls, leads, follow-ups, orders, and sales status.

Follow up with interested customers to improve lead conversion and order confirmation.

Coordinate with the operations and delivery teams regarding order processing, address verification, and customer requirements.

Build customer trust through polite, transparent, and professional communication.

Follow company-approved sales scripts, SOPs, compliance guidelines, and product communication standards.

Achieve daily and monthly sales targets, including lead conversion, order confirmation, follow-ups, and revenue targets.

Maintain high standards of customer service while achieving sales performance goals.

Ensure that product claims and communication remain factual and avoid misleading medical or guaranteed-treatment claims.