Job Title: Telecaller – Loan Process
Company: Akiko Global Services Ltd.
Job Summary:
Akiko Global Services Ltd. is looking for a dynamic and customer-focused Telecaller to support our loan process team. The ideal candidate will be responsible for contacting prospective customers, explaining loan products, generating qualified leads, and coordinating with the sales team to ensure a smooth customer experience.
Key Responsibilities:
- Contact prospective customers through outbound calls.
- Explain Home Loan, Personal Loan, Business Loan, and Overdraft Loan products.
- Generate and qualify leads based on customer requirements.
- Follow up with interested customers and maintain regular communication.
- Update customer information and call records in the CRM/system…