Contact prospective students and parents through phone calls.
Respond to inquiries received through phone, website, social media, and other platforms.
Provide detailed information about courses, universities, admissions, and study-abroad opportunities.
Understand students' academic backgrounds and career goals to offer suitable guidance.
Follow up with leads regularly and maintain strong relationships with prospects.
Schedule counseling sessions and coordinate with admission teams.
Maintain accurate records of student interactions in CRM or Excel.
Achieve monthly lead conversion and admission targets.
Handle student queries professionally and resolve concerns promptly.
Prepare daily, weekly, and monthly reports on counseling activities.