WE ARE HIRING! – TELE-COUNSELLOR
SS Education Foundation | Education Kranti
Job Title: Tele-Counsellor
Industry: Education / EdTech
Experience: 1–6 Years
Location: Yamuna Vihar, New Delhi
Qualification: 12th / Graduate / Postgraduate
Work Mode: Work From Office / Work From Home, as per organisational requirements
Job Description
SS Education Foundation is looking for enthusiastic, confident, and target-oriented Tele-Counsellors to join our team. Candidates will be responsible for counselling prospective students, handling enquiries, following up on leads, and supporting the admission process.
Key Responsibilities
Contact prospective students and explain courses, educational programmes, and admission procedures.
Handle inbound and outbound calls, student enquiries, and parent queries.
Follow up on leads and convert prospective students into successful admissions.
Maintain enquiry records and manage leads through CRM or other tracking systems.
Build positive relationships with students and parents through professional counselling.
Achieve assigned calling, follow-up, and admission targets.
Candidate Profile
Previous experience in the Education Industry, EdTech, colleges, universities, or educational consultancies is preferred.
Candidates with experience as an Admission Counsellor, Education Counsellor, Academic Counsellor, or in a similar role will be given preference.
Excellent communication and counselling skills.
Ability to communicate effectively in both Hindi and English.
Knowledge of telecalling, lead management, and follow-up processes.
Professional approach towards handling students and parents.
Target-oriented, self-motivated, and a good team player.
Qualification
Candidates who have completed 12th, Graduation, or Postgraduation can apply.
Preference will be given to candidates with prior experience in the education sector.
Key Skills
Student Counselling | Admission Counselling | Telecalling | Lead Follow-up | Communication Skills | CRM / Lead Management | Education Sales