A Naukri Group company
लॉगिनहायर लोकल स्टाफ
A Naukri Group companyलॉगिनहायर लोकल स्टाफ
18,000 - 26,000 /महीना
Pattolika Private Limited
थाणे वेस्ट, मुंबई
टेलीसेल्स / टेलीमार्केटिंग में 6 - 48 महीने का अनुभव
फुल टाइम
Company Name: Rezolution
Designation: Officer – Collections / Recoveries
Location: Mumbai, Delhi, Chennai & Hyderabad
Employment Type: Full-Time
Experience: Prior experience in Tele-Collections, Tele-Sales, or Customer Service
Qualification: As per company norms
DRA Certification: Compulsory
Job Responsibilities
Make outbound calls to customers regarding overdue payments.
Explain outstanding dues and obtain Promise-to-Pay (PTP) commitments.
Understand customer concerns and assist with payment-related queries.
Update customer details, call outcomes, and remarks in the CRM system.
Achieve assigned collection targets and productivity benchmarks.
Maintain call quality and follow company policies and compliance guidelines.
Required Skills
Good verbal communication and convincing skills.
Experience in Tele-Collections, Tele-Sales, or Customer Service.
Ability to achieve targets and handle customer queries professionally.
Basic computer knowledge and CRM updating skills.
Valid DRA certification is mandatory.
Salary & Benefits
Fixed Salary: ₹2,00,000 – ₹3,60,000 per annum.
Incentives: Performance-linked incentives up to 100% of fixed pay.
Career growth opportunities into Team Leader and other senior roles.
Office Timings & Working Days
Office Timings: 9:30 AM to 6:30 PM.
Working Days: Monday to Friday – Full Day.
1st & 2nd Saturday: Half Day.
Sunday: Weekly Off.
