Telecaller / Telecalling Executive
Job Role
Telecaller ka main role customers ko phone par contact karna, company ke products/services ke baare mein information dena, customer queries solve karna aur interested customers se follow-up karna hota hai.
Key Responsibilities
Customers ko outbound calls karna.
Company ke products/services ke baare mein information dena.
Customer ki requirements samajhna.
Customer queries aur doubts solve karna.
Interested customers ka regular follow-up karna.
Leads ko sales team tak forward karna.
Customer details aur call records maintain karna.
Daily calling targets complete karna.
Customer feedback collect karna.
Daily calling report maintain karna.
Required Skills
Good communication skills.
Hindi mein fluent communication.
Basic English communication.
Good listening skills.
Customer handling skills.
Basic computer knowledge.
MS Excel/CRM ka basic knowledge.
Confident and polite personality.
Target-oriented approach.
Qualification
12th Pass / Graduate
Experience
Freshers & Experienced both can apply.
Salary
₹10,000 – ₹12,000 per month + Incentives
Work Type
Full-time | Work From Office
Career Growth
Telecaller → Senior Telecaller → Team Leader → Sales Executive → Sales Manager