Make outbound calls to potential and existing customers
Receive and handle inbound customer calls
Explain products or services clearly and confidently
Generate leads and fix appointments for sales team
Answer customer queries and provide correct information
Maintain daily call records and customer data
Follow up with interested customers
Achieve daily/weekly calling and sales targets
Handle customer complaints politely and professionally
Update CRM or registers with call outcomes
Maintain good customer relationships
Follow company scripts, policies, and guidelines
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