सीनियर टेलीसेल्स एग्जीक्यूटिव

Job Title: Telesales Executive – Photobook Printing & Customization

Department: Sales

Employment Type: Full-Time

Experience Level: 1–3 years

Job Summary

As a Telesales Executive at Canvera, you will play a pivotal role in connecting with

photographers, studios, and individual customers to promote our premium photobook

printing and customization services. Your primary responsibility will be to drive sales through

outbound and inbound calls, ensuring a seamless customer experience from inquiry to order

placement.

Key Responsibilities

● Lead Generation & Conversion: Initiate outbound calls to potential clients,

introduce Canvera's photobook services, and convert leads into sales.

● Customer Engagement: Handle inbound inquiries, understand customer

requirements, and provide tailored solutions.

● Product Knowledge: Maintain up-to-date knowledge of Canvera's products and

customization options to effectively address customer queries.

● CRM Management: Accurately record customer interactions, feedback, and sales in

the CRM system.

● Target Achievement: Meet and exceed monthly sales targets and KPIs.

● Feedback Collection: Gather customer feedback to inform product development

and improve service quality.

Qualifications & Skills

● Education: Minimum of a high school diploma; a bachelor's degree in Business,

Marketing, or a related field is preferred.

● Experience: 0–3 years in telesales, customer service, or a related role; freshers with

strong communication skills are encouraged to apply.

● Technical Proficiency: Familiarity with CRM software and basic computer

applications.

● Sales Acumen: Strong persuasive and negotiation skills with a customer-centric

approach.

● Organizational Skills: Ability to multitask, prioritize, and manage time effectively in a

fast-paced environment.

Benefits

● Competitive salary with performance-based incentives.

● Health insurance coverage.

● Provident Fund (PF) contributions.

● Paid time off and sick leave.

● Opportunities for professional development and career advancement.

● Comprehensive training on products and sales techniques.

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