Senior Telesales Executive

Job Summary

Legal Capital Law Firm is seeking a highly motivated and experienced Senior Telesales Executive to drive client acquisition, lead conversion, and revenue growth. The ideal candidate will have strong communication and persuasion skills, experience in consultative sales, and the ability to build trust with prospective clients seeking legal and financial solutions.

The role involves handling inbound and outbound sales calls, explaining legal services, following up with leads, and achieving monthly conversion targets while maintaining a professional and ethical approach.

Key Responsibilities

• Make outbound calls to prospective clients and follow up on inquiries.

• Handle inbound leads generated through marketing campaigns, referrals, and online platforms.

• Explain the firm’s legal and financial services clearly and professionally.

• Identify client needs and recommend suitable legal solutions.

• Convert qualified leads into consultations and retained clients.

• Maintain accurate records of calls, follow-ups, and sales activities in CRM systems.

• Build long-term relationships with clients through regular communication.

• Coordinate with advocates, legal advisors, and internal teams for client onboarding.

• Achieve individual and team sales targets.

• Prepare daily, weekly, and monthly sales reports.

• Handle objections professionally and resolve client concerns effectively.

• Ensure compliance with legal and ethical communication standards.

Required Skills & Qualifications

• Excellent verbal communication and negotiation skills.

• Strong convincing and relationship-building abilities.

• Ability to work under pressure and meet targets.

• Professional phone etiquette and active listening skills.

• Fluency in English and regional languages preferred.

Preferred Candidate Profile

• Confident and target-driven professional.

• Strong understanding of consultative sales techniques.

• Ability to handle sensitive client conversations with empathy and confidentiality.

• Self-motivated with excellent follow-up discipline.

• Team player with leadership potential.

Key Performance Indicators (KPIs)

• Monthly lead conversion rate

• Revenue generated from telesales activities

• Number of consultations booked

• Client follow-up efficiency

• Customer satisfaction and retention

Salary & Benefits

• Competitive fixed salary + attractive incentives

• Performance bonuses

• Career growth opportunities

• Professional development and training

• Supportive work environment
  Contact : 9000188062
  Kalyani HR

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