JOB DESCRIPTION
Telecaller & Receptionist
Victory Trading Classes – Belagavi
Job Overview
Victory Trading Classes is looking for a smart, confident, well-presented and enthusiastic female candidate for the position of Telecaller & Receptionist.
The candidate should have excellent communication skills, a pleasant personality and the ability to interact professionally with students and parents. She should be capable of handling enquiries, convincing prospective students and creating a welcoming environment at the institute.
Key Responsibilities
1. Reception & Front Desk Management
- Welcome and greet students, parents and visitors warmly.
- Handle incoming calls and attend to walk-in enquiries.
- Maintain a professional and welcoming reception area.
- Manage visitor details and basic records.
2. Telecalling & Student Enquiries
- Make calls to prospective students and interested candidates.
- Follow up with enquiries and prospective admissions.
- Explain the courses and benefits offered by the institute.
- Convince and motivate prospective students to enrol in courses.
- Maintain proper follow-up records.
3. Communication & Coordination
- Communicate confidently and politely with students and parents.
- Handle enquiries professionally and answer basic queries.
- Coordinate with the institute's management and teaching staff.
- Maintain positive relationships with students and visitors.
Required Skills & Qualities
- Smart, presentable and confident personality.
- Excellent communication and interpersonal skills.
- Strong convincing and persuasion abilities.
- Pleasant voice and professional telephone etiquette.
- Ability to greet and welcome visitors properly.
- Good listening and people-handling skills.
- Positive attitude and willingness to learn.
- Basic computer knowledge and record-keeping skills.
- Kannada, Hindi and English communication skills preferred.
Candidate Profile
- Active, energetic and responsible.
- Friendly yet professional.
- Confident while speaking to new people.
- Capable of converting enquiries into admissions through effective communication.
- Punctual, disciplined and dedicated to work.
Working Hours: 10:00 AM to 6:30 PM
Location: Victory Trading Classes, Belagavi
Be the welcoming face and communication voice of Victory Trading Classes!