A Naukri Group company
लॉगिनहायर लोकल स्टाफ
A Naukri Group companyलॉगिनहायर लोकल स्टाफ
15,000 - 20,000 /महीना
Ankit Silicate
गोंडल रोड, राजकोट
टेलीसेल्स / टेलीमार्केटिंग में 6 - 60 महीने का अनुभव
फुल टाइम
Key Responsibilities
· Coordinate end-to-end sales order processing from inquiry to dispatch.
· Act as the primary point of contact between customers and internal departments.
· Follow up on quotations, purchase orders, payments, deliveries, and customer requirements.
· Support the field sales team by preparing quotations, sales reports, and MIS.
· Monitor order execution and ensure timely dispatch of materials.
· Build and maintain strong relationships with existing customers.
· Coordinate with Production, QA/QC, Logistics, and Accounts to ensure smooth order execution.
· Resolve customer concerns promptly and professionally.
· Track sales targets and ensure timely completion of assigned tasks.
· Maintain accurate records in ERP/Excel and generate daily, weekly, and monthly reports.
· Take ownership of pending issues and ensure closure without constant follow-up.
· Lead coordination activities, improve internal processes, and ensure excellent customer service.
Requirements
· Graduate or MBA in Marketing, Business Administration, or a related field.
· 3–7 years of experience in Sales Coordination, Customer Support, or Commercial Operations, preferably in the Chemical, Silicate, or Manufacturing industry.
· Excellent communication, negotiation, and coordination skills.
· Strong knowledge of Microsoft Excel, ERP systems, and sales documentation.
· Ability to multitask and work under pressure.
· Strong analytical and problem-solving skills.
· Leadership mindset with the ability to take ownership and make decisions.
· Self-motivated, disciplined, and committed to delivering business results.
