Job Responsibilities:
Make outbound calls to customers to explain home loan products
Handle inbound calls and answer customer queries
Generate leads and follow up with potential customers
Explain interest rates, loan eligibility, documents, and process clearly
Convince customers to apply for home loans
Schedule meetings or pass leads to the sales team
Maintain customer details and call records
Achieve daily/weekly/monthly sales targets
Coordinate with banks, internal sales, and processing teams
Provide good customer service and build trust