Job Description – International BPO Executive
Company Name: Brandtisers Media
Job Title: International BPO Executive
Department: International Sales
Experience: 0–3 Years
Qualification: 12th Pass / Graduate
Job Type: Full-Time
Job Responsibilities
1. Handle inbound and outbound international calls with clients.
2. Communicate with international customers in English.
3. Explain company services, products, and solutions to potential clients.
4. Generate leads and convert prospects into customers.
5. Understand customer requirements and provide suitable solutions.
6. Maintain proper follow-ups with potential and existing clients.
7. Achieve daily, weekly, and monthly targets.
8. Maintain customer information and call records in CRM.
9. Handle customer queries professionally and resolve issues.
10. Build strong relationships with international clients.
Required Skills
- Excellent English communication skills (verbal and written).
- Good convincing and negotiation skills.
- Confidence in handling international calls.
- Basic computer knowledge and MS Excel.
- Customer handling and problem-solving skills.
- Ability to work under pressure and achieve targets.
- Knowledge of CRM software will be an advantage.
Eligibility Criteria
- Freshers and experienced candidates can apply.
- Good command of spoken English is mandatory.
- Candidates must be confident and customer-oriented.
- Willingness to work in international shifts (UK/US shifts).
Salary & Benefits
- Salary: As per experience and interview performance.
- Attractive incentives based on performance.
- Professional working environment.
- Growth and career development opportunities.