Identify potential new customers and make initial contact through cold calling or responding to inquiries generated from advertisements
Maintain a thorough understanding of the company’s products or services
Communicate effectively with customers, explaining the features and benefits of products or services
Establish a good rapport with potential customers to develop and maintain customer relationships
Close sales deals and achieve assigned sales targets
Manage and update a customer database with contact details and key information
Provide reports and analysis to company management about sales outcomes and opportunities
Coordinate with other teams such as marketing and customer service to ensure high levels of customer satisfaction
Handle customer complaints or concerns swiftly and professionally
Participate in sales training and development programs to enhance sales competencies and further expand ability to effectively generate profitable customer and business relationships