टेलीसेल्स इनसाइड सेल्स एग्जीक्यूटिव

Key Responsibilities

Area

What You’ll Do

Lead Engagement & Conversion

Call, WhatsApp, and email inbound leads; perform needs analysis; convert prospects to paying customers for flagship courses.

Upsell & Cross-Sell

Recommend advanced programs, bundles, and learning toys to existing users; achieve monthly revenue targets.

Product Mastery

Develop deep knowledge of pedagogy, outcomes, and success stories to deliver confident, consultative pitches.

Pipeline Management

Maintain accurate CRM records; track follow-ups, deal stages, and daily call metrics for clear reporting.

Customer Experience

Provide empathetic, solution-oriented support; resolve queries and coordinate with support teams when needed.

Market Feedback

Loop

Share insights with marketing, product, and activation teams to

sharpen campaigns and user journeys.

Key Performance Indicators (KPIs)

● Daily Call Activity: Minimum 80–100 connected calls (new + follow-ups).

Lead Conversion Rate: 15–20% of qualified leads converted to paying customers.

● Monthly Revenue Target: Achievement of assigned sales quota through enrollments.

● Follow-Up Discipline: 100% CRM updates, timely task completion, and zero lead leakage.

● Upsell / Cross-Sell Contribution: % of revenue from advanced programs or bundles.

● Customer Satisfaction: Positive feedback scores from parents post-enrollment.

• इस फुल टाइम टेलीसेल्स / टेलीमार्केटिंग Job में टेलीसेल्स / टेलीमार्केटिंग में 6 - 72 महीने का अनुभव वाले उम्मीदवारों की जरुरत है।