Inside Sales Executive

Responsibilities of Role:

● Make outbound calls to prospective customers from provided databases or marketing-generated leads.

● Understand customer needs and qualify leads to pitch appropriate products or services.

● Address objections and convert cold/warm leads into confirmed sales or scheduled follow-ups.

● Accurately document customer interactions and outcomes in the CRM system.

● Consistently meet or exceed daily, weekly, and monthly sales targets and performance KPIs.

● Conduct timely follow-ups through calls, emails, or messaging platforms to nurture leads and close deals.

● Ensure a high standard of customer service throughout the sales process to encourage satisfaction and retention.

● Stay informed on product features, promotions, industry trends, and competitor offerings.

● Cross-sell additional products or services based on customer needs and interest to maximize sales opportunities.

Position Requirements:

● Bachelor’s degree in business administration, Marketing, Communications, or a related field (preferred).

Work Experience:

● 1–3 years of experience in outbound calling, tele sales, or inside sales.

● Experience with CRM systems and sales tracking tools.

● Preferred exposure to B2C or B2B tele sales in industries such as telecom, education, finance, SaaS, or insurance.

Technical / Industry Skills:

● Strong communication, persuasion, and negotiation skills.

● Target-driven with a high level of self-motivation and resilience.

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