टेलीसेल्स इनसाइड सेल्स एग्जीक्यूटिव

Job Description for Inside sales

Lead Generation & Prospecting

Identify and generate new leads through cold calling, email campaigns, database mining, and referrals

contractors, builders, dealers, and project sites — across assigned territories

Maintain a healthy pipeline of leads at various stages of the sales funnel

Coordinate with the field sales team to convert warm leads into active accounts

Lead to Sales Closure

Conduct product presentations and technical briefings.

Prepare and send quotations, handle negotiations, and follow up to close orders

Maintain accurate records of all sales activities, conversations, and deal progress in the CRM / MIS

Dealer & Distributor Handling

Manage and grow relationships with existing dealers and distributors across assigned divisions

Onboard new channel partners — coordinate documentation, credit terms, and product training

Monitor dealer-wise sales performance and share regular MIS reports with the Sales Manager

Resolve dealer grievances, payment delays, and supply-related issues promptly

Order Processing & Follow-Up

Receive, validate, and process customer orders in coordination with the logistics and dispatch team

Track order status and proactively update customers on delivery timelines

Coordinate with accounts for invoice generation, payment follow-up, and outstanding collections

Handle post-sale support — complaints, replacements, and technical escalations

Customer Relationship Management

Maintain strong, long-term relationships with key accounts through regular follow-up calls and check-ins

Identify upselling and cross-selling opportunities within existing accounts

Gather market intelligence — competitor pricing, new product launches, and customer feedback — and share with the team

Ensure customer satisfaction and retention through responsive and professional service

• इस फुल टाइम टेलीसेल्स / टेलीमार्केटिंग Job में टेलीसेल्स / टेलीमार्केटिंग में 0 - 2 वर्षो का अनुभव वाले उम्मीदवारों की जरुरत है।