We are looking for an enthusiastic and customer-focused Hindi Telecaller to join our team. The candidate will be responsible for communicating with customers over the phone, providing information about products or services, handling customer queries, and maintaining positive customer relationships.
Key Responsibilities
Make outbound calls to customers and potential customers.
Handle inbound customer calls and respond to queries professionally.
Communicate fluently in Hindi and understand customer requirements.
Provide accurate information about products, services, offers, or company processes.
Follow up with customers as required.
Maintain proper records of calls and customer information.
Achieve daily and monthly calling targets.
Handle customer complaints and escalate issues when necessary.
Maintain a polite, professional, and positive attitude during every interaction.
Follow company policies, procedures, and quality standards.