**Job Title:** E-Commerce & Digital Marketing Executive (WordPress, WooCommerce & SEO)
**Location:** Mumbai (On-site )
**Department:** E-Commerce & Marketing
**Job Summary:**
We are looking for a proactive **E-Commerce & Digital Marketing Executive** who can manage and update our **WordPress/WooCommerce website**, handle customer support, and assist in **digital marketing and SEO activities** to improve online visibility and sales.
**Key Responsibilities**
**Website Management**
* Manage and update the **WordPress & WooCommerce website**.
* Add and update **products, prices, images, and descriptions**.
* Maintain product categories and ensure the website is properly organized.
* Upload banners, promotional offers, and homepage updates.
**SEO & Website Optimization**
* Implement **on-page SEO for product pages and website content**.
* Optimize **meta titles, meta descriptions, keywords, and product URLs**.
* Use SEO plugins such as **Yoast SEO or RankMath**.
* Monitor website performance through **Google Search Console and Analytics**.
**Digital Marketing**
* Assist in **digital marketing campaigns** including social media promotions.
* Support **Google Ads / Meta Ads campaigns** when required.
* Help create marketing content such as banners, product posts, and promotional creatives.
* Coordinate with the team to improve online sales and traffic.
**Order Management**
* Monitor orders through **WooCommerce** and ensure accurate order processing.
* Update order status and coordinate dispatch tracking.
**Customer Support**
* Respond to **customer queries via email, WhatsApp, or phone**.
* Assist customers with product details, order tracking, and returns.
* Maintain a professional and helpful communication approach.
**Required Skills**
* Knowledge of **WordPress and WooCommerce**.
* Basic understanding of **SEO and digital marketing**.
* Familiarity with **Google Search Console, Google Analytics, or SEO tools**.
* Good communication and customer handling skills.
* Basic knowledge of **Excel or Google Sheets**.
**Preferred Skills**
* Experience with **social media marketing**.
* Knowledge of **Google Ads or Meta Ads**.
* Basic design skills using **Canva or Photoshop**.
**Experience**
* **2–3 years experience** in e-commerce, digital marketing, or website management preferred.
**Key Traits**
* Detail-oriented
* Creative and marketing-focused
* Good communication skills
* Ability to multitask and work independently