A Naukri Group company
लॉगिनहायर लोकल स्टाफ
A Naukri Group companyलॉगिनहायर लोकल स्टाफ
20,000 - 25,000 /महीना
Jai Steel Facilitation Private Limited
सेक्टर 4 रोहिणी, दिल्ली
टेलीसेल्स / टेलीमार्केटिंग में 1 - 4 वर्षो का अनुभव
फुल टाइम
Job Title: Team Lead – Travel & Tourism
Location: Rohini
Experience Required: 3–4 Years
Salary: Up to ₹25,000 (In-hand) + Performance-Based Incentives
About the Role:
We are looking for a dynamic and result-oriented Team Lead – Travel & Tourism to manage and guide a team while driving sales and ensuring excellent customer service. The ideal candidate should have hands-on experience in the travel and tourism industry with strong leadership and communication skills.
Key Responsibilities:
Lead, mentor, and manage a team of travel consultants/executives
Drive sales performance and achieve monthly/quarterly targets
Handle customer queries, escalations, and ensure high customer satisfaction
Plan and execute strategies to improve bookings and revenue
Monitor team performance and provide regular feedback/training
Coordinate with vendors, airlines, hotels, and travel partners
Ensure smooth end-to-end travel planning (domestic & international packages)
Maintain MIS reports and performance dashboards
Required Skills & Competencies:
Strong team management and leadership skills
Proven experience in sales and customer support in travel & tourism
Excellent communication and interpersonal skills
Ability to handle pressure and meet deadlines
Knowledge of travel booking systems and itinerary planning
Problem-solving and decision-making abilities
Customer-focused approach with attention to detail
Eligibility Criteria:
3–4 years of experience in the Travel & Tourism industry
Prior experience in handling a team is mandatory
Graduate in any discipline (Hospitality/Travel preferred)
