A Naukri Group company
लॉगिनहायर लोकल स्टाफ
A Naukri Group companyलॉगिनहायर लोकल स्टाफ
16,000 - 20,000 /महीना
टेली परफॉर्मेंस
हेब्बल केम्पपुरा, बैंगलोर
टेलीसेल्स / टेलीमार्केटिंग में 0 - 1 वर्षो का अनुभव
फुल टाइम
Process: Banking Process(SBI)
Process: Inbound and Outbound
Languages: Fluent in English and Any South Indian Languages
Qualification: Undergraduate
Salary:16k takehome; 22k CTC
Location: Hebbal
Banking Process – Customer Support Executive
1. Handle customer inquiries related to banking products and services through
calls.
2. Assist customers with account information, transactions, and service
requests.
3. Resolve customer complaints and provide accurate solutions within the
defined turnaround time.
4. Maintain a high level of customer satisfaction through professional
communication.
5. Verify customer details and ensure adherence to banking compliance
standards.
6. Accurately document customer interactions in the system.
7. Educate customers about digital banking services and available banking
products.
8. Escalate unresolved issues to the relevant departments for prompt resolution.
9. Meet quality, productivity, and customer satisfaction targets.
10. Follow organizational policies, data security guidelines, and regulatory
requirements.
