Customer Support Executive

Job Description

📞 Phone Banking Officer – Customer Service & Sales

🏢 Company: Altruist Technologies Pvt. Ltd. (On Payroll)

🏦 Client: Leading Private Bank

📍 Location: Tech Boulevard 3rd Floor, Sector 127, Noida

💼 What You’ll Do

✨ Engage with customers over calls and build lasting relationships

✨ Promote & upsell banking products and services

✨ Resolve customer queries with accurate solutions

✨ Deliver exceptional customer experience and satisfaction

✨ Achieve targets and earn exciting incentives

🎓 Who Can Apply?

✔ Fresh Graduates – Start your career in banking

✔ Experienced Candidates – Undergraduates with 6–9 months of relevant experience

✔ Age Limit: Up to 30 years

💡 Skills We’re Looking For

🔹 Good communication skills (English)

🔹 if English is not good then any Regional Language will work (Punjabi,Gujarati,Marathi,Oriya,Bengali)

🔹 Customer-focused mind-set

🔹 Sales & convincing abilities

🔹 Positive attitude and eagerness to learn

💰 Salary & Rewards

💵 ₹17,500/month – Freshers

💵 ₹18,500/month – Experienced candidates

🎯 High performance-based incentives (Extra income over salary!)

🎁 Additional Benefits

🚍 Shuttle facility available

🕘 Shift timings: 8:00 AM – 8:00 PM

👩 Female employees: shifts till 7:00 PM only

📅 6 days working | Rotational week-offs

🏆 Top performers get a chance to move to Direct Bank Payroll

🚀 Why You’ll Love Working with Us

🌍 Work with a renowned private bank

💸 Fixed salary + unlimited incentive potential

📈 Fast-track growth & skill development

🤝 Friendly, supportive, and growth-driven work environment

We would like to inform you that we have introduced some new benefits and joining perks for candidates.

The newly introduced benefits are as follows:

1. Joining Bonus for Employees – New hires will be eligible for a ₹5,000 Joining Bonus, disbursed post completion of 90 days.

2. Communication Salvage Program – Candidates with minor communication gaps will undergo a 5-day boot camp along with a ₹100/day travel stipend in 1st salary .

3. Enhanced Payouts – For NAPS/NATS registered candidates, full salary, TA, and RB will be released on the 7th of every month.

4. Hiring Persona Update – Restrictions remain on B.Pharm profiles unless the candidate has 12+ months of prior experience.

Kindly share this information actively within your hiring groups and candidate databases so that more candidates can benefit from these opportunities.

Please connect with us in case of any queries.

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