A Naukri Group company
लॉगिनहायर लोकल स्टाफ
A Naukri Group companyलॉगिनहायर लोकल स्टाफ
10,000 - 13,000 /महीना
अल्ट्रूइस्ट
न्यू टाउन, कोलकाता
टेलीसेल्स / टेलीमार्केटिंग में 0 - 2 वर्षो का अनुभव
फुल टाइम
Key Responsibilities
Handle customer inquiries through phone calls, emails, chat, or other communication channels.
Provide accurate information about the company’s products and services.
Resolve customer complaints and issues professionally and promptly.
Maintain positive customer relationships and ensure customer satisfaction.
Record customer interactions, complaints, and resolutions in the CRM system.
Follow up with customers to ensure their issues have been resolved.
Escalate complex issues to the appropriate department when required.
Meet performance targets related to customer satisfaction, response time, and service quality.
Coordinate with internal teams to resolve customer concerns.
Follow company policies, procedures, and service standards.
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