🔹 Designation: Customer Retention Manager (CRM)
🔹 Process: 100% Voice | outbound Calling
🔎 JOB RESPONSIBILITIES:
📞 Make outbound calls to existing customers
🔁 Renew insurance policies of existing customers
💬 Explain policy benefits, renewal offers, and coverage details
🤝 Convince customers and close renewals effectively
📈 Achieve renewal and retention targets
📝 Update customer details and renewal status accurately
✅ JOB REQUIREMENTS:
✔ Good communication skills in Hindi & English
✔ Strong sales mindset & thought process
✔ Experience in outbound sales preferred
✔ Knowledge of insurance or sales is an added advantage
✔ Graduation is mandatory
✔ Experience: 0–2 Years (Fresher’s can apply)
Shift Timings & Week Offs: Rotational Shifts: 9:00AM – 6:30PM & 10:00am to 7:30pm (Any 9.5 Hrs. shift) 📅 5 Days Working 🔁 2 Rotational Week-Offs
💰 Salary Package:
✨ Fresher: ₹12,500 (In-hand) | CTC: ₹2.10 LPA
✨ Experienced: Up to ₹19,000 (In-hand) | CTC: ₹2.79 LPA
🎯 High earning potential with performance-based incentives
Interview rounds:
1. HR
2. Operation Manager Round
Contact Person :- HR Janavi
7039315175