Customer Relationship Executive

Position Details

• Job Title: Virtual Relationship Manager (VRM)

• Department: Retail Banking / Digital Banking Sales

• Employment Type: Full-time

• Experience Level: Fresher (0–2 year experience preferred)

Language Requirements

• English: Fluent verbal and written communication (Mandatory).

• Regional Language: Professional proficiency in at least one of the following languages:

  • Hindi

  • Tamil

  • Malayalam

  • Kannada

Educational Qualification

• Graduate: Bachelor’s degree in any stream (e.g., B.Com, BBA, BA, B.Sc).

• Note: B.Tech and BE graduates are not eligible for this role.

Key Responsibilities

Customer Engagement

• Call assigned customers regularly.

• Give excellent service online and over the phone.

• Understand customer needs and suggest right products.

• Answer queries and solve complaints quickly.

• Help customers use digital banking apps.

• Keep customer notes updated in the system.

• Build strong, long-term customer relationships.

Sales & Portfolio

• Meet monthly sales and portfolio targets.

• Sell extra products like credit cards, loans, and insurance.

• Find new sales opportunities by checking customer profiles.

• Check customer eligibility before selling any product.

• Handle customer transactions safely and accurately.

Process & Compliance

• Save all customer call details in the database.

• Follow all bank rules and government regulations.

• Keep all customer data secure and private.

Salary Structure

• Freshers (0 Experience): ₹20,000 CTC per month | ₹16,000 Take-Home

• 1 Year Experience: ₹21,000 CTC per month | ₹17,000 Take-Home

• 2 Years Experience: ₹22,000 CTC per month | ₹18,000 Take-Home

If interested for walk-in interview, click “apply” or share your resume to 93458 14269

• इस फुल टाइम टेलीसेल्स / टेलीमार्केटिंग Job में टेलीसेल्स / टेलीमार्केटिंग में 0 - 2 वर्षो का अनुभव वाले उम्मीदवारों की जरुरत है।