Key Responsibilities:
Manage and maintain relationships with existing and potential clients
Generate leads through various channels (calls, emails, social media, references, etc.)
Convert leads into business opportunities and achieve sales targets
Handle customer queries, complaints, and provide timely resolutions
Maintain accurate records of customer interactions in CRM software
Follow up with leads and clients regularly to ensure engagement
Coordinate with internal teams for smooth service delivery
Prepare sales reports, MIS, and performance tracking
Identify new market opportunities and contribute to business growth
Required Skills & Qualifications:
Bachelor’s degree in Business Administration, Marketing, or related field
Strong communication and interpersonal skills
Good knowledge of sales techniques and lead generation strategies
Hands-on experience with CRM software (e.g., Salesforce, Zoho, HubSpot, etc.)
Ability to handle multiple clients and work under pressure
Target-oriented with a problem-solving attitude
Basic knowledge of MS Excel and reporting
Key Competencies:
Customer Relationship Management
Sales & Negotiation Skills
Lead Generation & Conversion
Time Management
Team Collaboration