A Naukri Group company
लॉगिनहायर लोकल स्टाफ
A Naukri Group companyलॉगिनहायर लोकल स्टाफ
10,000 - 15,000 /महीना
Navjivan Trucks And Buses
उधना उद्योग नगर, सूरत
टेलीसेल्स / टेलीमार्केटिंग में 0 - 6 महीने का अनुभव
फुल टाइम
Customer Interaction:
Handle inbound/outbound calls, greet showroom visitors, answer queries about products/services/offers.
Sales Support:
Assist customers in choosing vehicles, follow up on leads, coordinate with sales teams, and support new product sales.
Service Coordination:
Schedule appointments, coordinate with service departments, ensure timely vehicle delivery, and follow up after repairs.
Complaint Resolution:
Address concerns, resolve issues, perform root cause analysis, and escalate complex problems.
Data Management:
Accurately record all customer interactions in CRM systems, update databases, and maintain customer files.
Relationship Building:
Develop strong, lasting relationships, maintain customer satisfaction, and build loyalty.
Feedback & Reporting:
Collect customer feedback, conduct surveys, and prepare reports on satisfaction levels.
