Customer Care Representative

Job Description:

Note: We are hiring freshers!! Experienced too

Job Description: Customer Care Executives (Voice & Sales Process)

We are looking for dedicated Customer Care Executives to join our team for both Voice and Sales processes. As a Customer Care Executive, you will handle inbound and outbound calls, addressing customer inquiries, providing information about our products/services, and resolving issues effectively. Fluency in English is mandatory, along with proficiency in any two South Indian languages such as Tamil, Telugu, Malayalam, or Kannada.

Qualifications:

- Minimum educational qualification: 12th pass.

- Age between 18 to 30 years.

- Excellent communication skills in English and proficiency in any two South Indian languages. (Tamil, Kannada, Malayalam, Telugu)

- Ability to empathize with customers and prioritize their needs.

- Prior experience in customer service or sales will be an advantage.

Responsibilities:

- Manage customer interactions professionally and courteously.

- Achieve sales targets and KPIs as set by the company.

- Ensure high customer satisfaction through effective problem-solving.

- Adhere to company policies and procedures.

Salary and Benefits:

- Starting salary: INR 15,000 per month.

- Performance-based incentives.

- Comprehensive training and growth opportunities.

Join our team and contribute to our commitment to exceptional customer service. Apply now and embark on a rewarding career journey with us!

Skills & Requirements

Required Skills

Computer

Excel

Preferred Skills

prior sales experience

Experience

0 - 3 years

Education

12th

Age Range

18 - 30 years

Languages Required

English, Malayalam,Telegu, Tamil, Kannada

Salary Range

₹ 14,500 - 18,500

per monthly

Shift Timings

Day Shifts

Company Details

Company Name

Alldigi Tech Limited

Address

74, 27th Main, Old Madiwala, Jay Bheema Nagar,

1st Stage, BTM Layout,

Bengaluru

PIN: 560068

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