Job Title: Customer Care Executive – Voice Process
Company: Cogent E-Services Limited
Location: Whitefield, Bangalore
Openings: 300
Eligibility:
Minimum Qualification: 12th Pass
Age: 18–30 years
Freshers & experienced candidates can apply (0–3 years)
Job Responsibilities:
Handle inbound and outbound customer calls
Resolve customer queries and provide product/service information
Identify customer needs and promote suitable products/services
Achieve sales targets while maintaining excellent customer service
Ensure accurate documentation of customer interactions
Skills Required:
Good communication skills in English & Hindi
Basic computer knowledge (MS Office/Excel)
Customer service and problem-solving skills
Sales orientation and interpersonal skills
Salary & Benefits:
Salary: ₹18,000 per month
Performance-based incentives & bonuses
Training and career growth opportunities
Work Details:
Full-time | Work From Office
Immediate Hiring
Preferred Skills:
Customer Service | Voice Process | Sales | Call Center | BPO Experience