A Naukri Group company
लॉगिनहायर लोकल स्टाफ
A Naukri Group companyलॉगिनहायर लोकल स्टाफ
16,000 - 22,500 /महीना
Victa Earlyjobs Technologies Private Limited
व्हाइटफील्ड, बैंगलोर
टेलीसेल्स / टेलीमार्केटिंग में 0 - 6 महीने का अनुभव
फुल टाइम
Key Responsibilities:
Customer Engagement:
Connect with assigned customers as per defined contact policies
Deliver a high-quality digital banking experience
Understand customer requirements and recommend suitable products
Handle inbound/outbound calls as per quality standards
Resolve customer queries within defined timelines
Promote digital banking services for enhanced customer convenience
Maintain accurate records of customer interactions in CRM systems
Address and resolve customer complaints effectively
Build long-term customer relationships
Ensure customer retention and minimize attrition
Eligibility Criteria:
Qualification: Graduate (any stream except B.Tech/BE)
Experience: Freshers can apply (0–1 year experience preferred)
Key Skills Required:
Basic knowledge of banking and financial products
Strong verbal and written communication skills
Customer-focused approach
Sales and persuasion abilities
Basic computer and CRM knowledge
Ability to build and maintain customer relationships
