Key Responsibilities:
Conduct outbound calls to potential clients to promote products and generate sales opportunities.
Follow up on leads and maintain a detailed database of customer interactions.
Identify customer needs and propose suitable solutions or alternatives.
Meet and exceed daily, weekly, and monthly call targets.
Address customer complaints and queries with professionalism and efficiency.
Prepare and submit reports on call activities, performance metrics, and outcomes.
Stay informed on product details, sales techniques, and industry trends to enhance service delivery.