Job Summary
We are looking for a Customer Support Executive with experience in customer service and sales to promote banking products and provide excellent customer support. The candidate will interact with customers, understand their requirements, and assist them with suitable banking solutions while achieving sales targets.
Key Responsibilities
Handle inbound and outbound customer calls.
Explain banking products and services to customers.
Generate sales through customer interactions.
Understand customer needs and recommend suitable banking products.
Resolve customer queries and provide timely support.
Maintain accurate customer records and update CRM systems.
Follow company policies and compliance guidelines.
Achieve monthly sales and performance targets.
Ensure high levels of customer satisfaction.