टेलीसेल्स करियर काउंसलर

Job description:

We are seeking a dynamic, empathetic, and tech-savvy Career Counsellor & Program Guide to help individuals navigate their career growth paths by choosing the right upskilling programs – from IT certifications. The ideal candidate will guide freshers into the IT industry and working professionals into leadership roles.

Key Responsibilities:

• Interact with prospective students (fresh graduates and corporate professionals) to understand their career goals and suggest suitable training or MBA programs.

• Counsel candidates on available IT technical courses (e.g., DBA, Middleware, Data Analytics, Data Science)

• Conduct one-on-one sessions, webinars, and virtual orientations to explain program benefits, career outcomes, and admissions processes.

• Support candidates through the enrollment lifecycle – from enquiry to admission and onboarding.

• Maintain follow-ups via phone, email, or WhatsApp for leads, counseling sessions, and documentation.

• Coordinate with academic teams, trainers, and university representatives as needed.

• Update CRM and prepare reports on counseling metrics and conversion rates.

• Stay informed about current job trends in IT and management sectors to provide relevant guidance.

Key Skills Required:

• Excellent communication and interpersonal skills

• Strong understanding of IT job roles, certifications

• Ability to connect with diverse audiences (freshers and experienced professionals)

• Good presentation and convincing skills

• Goal-oriented mindset with a passion for career development

Educational Qualification:

• Bachelor’s or Master’s degree in any field

• Certification in Career Counseling / HR / Education Management (Not Mandatory)

• इस फुल टाइम टेलीसेल्स / टेलीमार्केटिंग Job में टेलीसेल्स / टेलीमार्केटिंग में 6 - 36 महीने का अनुभव वाले उम्मीदवारों की जरुरत है।