Call Centre BPO Executive

Job Description: Call Center Executive – Voice Process (Sales)

​## Overview

​Industry: BPO / Call Center

​Location: Sarjapura Road, Bangalore (Work from Office)

​Employment Type: Full-time

​## Salary & Benefits

​Salary Range: ₹2.4 LPA to ₹2.75 LPA (Based on experience and interview performance)

​Incentives: Performance-based incentives applicable (As per sales conversions)

​Working Days: 6 Days a Week

​Shift Window: 9-hour shift between 7:00 AM to 10:00 PM

​Holiday Policy: Work on weekends, public holidays, and festivals will be compensated with complimentary offs (Comp-off).

​## Responsibilities (काम की ज़िम्मेदारियाँ)

​Handle inbound and outbound voice calls for inquiries and convert them into sales and customer engagement.

​Convert leads into successful sales with persuasive and customer-focused communication.

​Meet and exceed sales targets and performance KPIs.

​Follow scripts and call handling protocols to maintain consistency and quality.

​Update call logs, lead status, and feedback accurately in the system.

​Resolve customer objections or queries effectively.

​Work collaboratively with the team to achieve daily and weekly goals.

​Attend training sessions and implement feedback to improve performance.

​## Requirements & Skills (योग्यता और स्किल्स)

​Experience: Fresher to 3 years of experience in a voice-based call center (Sales experience preferred).

​Education: Minimum 12th Pass / Graduate.

​Language Proficiency: Fluent in English and Hindi (Both are mandatory).

​Sales Skills: Strong communication and selling skills with the ability to drive high conversions.

​Flexibility: Willingness to work in 9-hour shifts (between 7 AM to 10 PM) and work on weekends/holidays when required.

​Traits: Target-driven, self-motivated, team-oriented, and comfortable working in a fast-paced office environment

• इस फुल टाइम टेलीसेल्स / टेलीमार्केटिंग Job में टेलीसेल्स / टेलीमार्केटिंग में 0 - 3 वर्षो का अनुभव वाले उम्मीदवारों की जरुरत है।