A Naukri Group company
लॉगिनहायर लोकल स्टाफ
A Naukri Group companyलॉगिनहायर लोकल स्टाफ
15,000 - 30,000 /महीना
Dishha Staffing Services Private Limited
बेगमपेट, हैदराबाद
टेलीसेल्स / टेलीमार्केटिंग में 0 - 2 वर्षो का अनुभव
फुल टाइम
Job Title: Business Process Associate
Location: Hyderabad
Experience: 0–3 Years
Job Summary
We are hiring a Business Process Associate to handle customer interactions, manage leads, schedule appointments, and provide excellent support through voice, chat, and email. The candidate should have strong communication skills in English, Hindi, and Malayalam and be customer-focused.
Key Responsibilities
Handle inbound, outbound calls, emails, and chat support.
Follow up with leads and update CRM accurately.
Schedule appointments based on customer requirements.
Promote services and cross-sell relevant offerings.
Ensure high customer satisfaction and achieve quality KPIs.
Adhere to shift timings, rosters, and operational guidelines.
Maintain daily performance and productivity targets.
Requirements
Graduate or Undergraduate.
0–3 years of experience in Customer Support, BPO, or Inside Sales (preferred).
Excellent communication in English, Hindi, and Malayalam.
Basic computer and CRM knowledge.
Strong customer service, communication, and interpersonal skills.
Preferred Skills: Customer Support | Inside Sales | CRM | Appointment Scheduling | Lead Follow-up | Multilingual Communication
