कॉल सेंटर एग्जीक्यूटिव

Job Title: BPO Executive / Customer Support Associate

Location: [Insert City / Office Location]

Salary: ₹12,000 – ₹22,000 (Depending on experience and communication skills)

Job Type: Full-time / Rotational Shifts

Job Description:

We are hiring enthusiastic and customer-focused individuals for our BPO / Call Center operations. The candidate will be responsible for handling inbound and outbound calls, resolving customer queries, and maintaining customer satisfaction.

Key Responsibilities:

• Handle inbound and outbound customer calls professionally.

• Provide accurate information and support regarding products or services.

• Resolve customer complaints efficiently and courteously.

• Maintain customer records and update databases.

• Achieve daily/weekly targets and ensure high-quality service delivery.

• Collaborate with the team to meet company objectives.

Required Skills:

• Good communication skills (English / Hindi / Regional language).

• Basic computer knowledge and typing speed.

• Problem-solving attitude with patience and empathy.

• Ability to handle pressure and rotational shifts.

• Fresher or experience in BPO preferred.

Qualification:

• Minimum: 12th Pass / Graduate

• Experience: 0–2 years (Freshers can apply)

Benefits:

• Attractive incentives and performance bonuses.

• Paid training and growth opportunities.

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