BPO टेलीसेल्स

Job Description

Location: Sector 127, Noida
Designation: Customer Service Representative (CSR)
Industry: Banking / BPO
Job Type: Work From Office
Salary: ₹23,000 – ₹25,000 Monthly CTC (Based on Experience)
Eligibility: Graduates & Undergraduates
Experience: Freshers & Experienced Candidates
Working Days: 6 Days a Week
Weekly Off: Rotational

Shift Timings:
• Male Candidates: 8:00 AM – 8:40 PM
• Female Candidates: 8:00 AM – 7:30 PM
• Candidates must be comfortable with rotational shifts.

Training Details:
• Training Duration: 45 Days (Mandatory)
• Training Stipend: ₹20,000 (In Hand: ₹19,670)
• Deductions: Insurance ₹330 and Police Verification Charges ₹90
Salary Deductions:
• PF: 12.5%
• Insurance: ₹330

About the Opportunity:

Complete Resources Private Limited (CRPL) is hiring Customer Care Executives on behalf of a leading BPO company providing end-to-end customer experience solutions across banking, financial services, e-commerce and other industries.

Job Responsibilities
• Handle inbound and outbound customer calls.
• Assist customers with banking-related queries and service requests.
• Provide customer support through voice and chat channels.
• Promote relevant banking products and services through upselling.
• Maintain high customer satisfaction and service quality.
• Achieve assigned performance and sales targets.

Role Distribution:
• 60% Customer Support
• 40% Upselling / Sales

Candidate Requirements
• Graduates and undergraduate candidates can apply.
• Freshers and experienced candidates are welcome.
• Good English communication skills (verbal and written).
• Strong listening, interpersonal and customer-handling skills.
• Positive attitude and willingness to learn.
• Ability to work under pressure and achieve targets.
• Must be comfortable with both customer support and upselling responsibilities.

• इस फुल टाइम टेलीसेल्स / टेलीमार्केटिंग Job में टेलीसेल्स / टेलीमार्केटिंग में 0 - 2 वर्षो का अनुभव वाले उम्मीदवारों की जरुरत है।