A Naukri Group company
लॉगिनहायर लोकल स्टाफ
A Naukri Group companyलॉगिनहायर लोकल स्टाफ
14,000 - 23,000 /महीना*
Fairdebt Solutions Private Limited
सेक्टर 1 एचएसआर लेआउट, बैंगलोर
₹4,000 इनसेंटिव्स शामिल
टेलीसेल्स / टेलीमार्केटिंग में फ्रेशर
फुल टाइम
Job Description As a Tele Collection Executive, your responsibilities include contacting customers to collect overdue payments, negotiating repayment plans, and maintaining accurate records of interactions. Strong communication and negotiation skills, empathy, and the ability to handle difficult situations are crucial. Additionally, you'll need to adhere to relevant regulations and work towards achieving collection targets while maintaining a positive customer experience. 1. Outreach: Initiate contact with customers to address overdue payments. 2. Negotiation: Negotiate and establish repayment plans based on customer financial situations. 3. Communication Skills: Effectively communicate payment options, terms, and consequences. 4. Documentation: Maintain accurate records of all interactions and agreements. 5. Adherence to Regulations: Ensure compliance with legal and regulatory requirements during the collection process. 6. Customer Service: Handle customer inquiries and concerns professionally and empathetically. 7. Problem Resolution: Address and resolve customer issues or disputes related to payments. 8. Follow-up: Conduct follow-up calls to monitor payment progress and provide support as needed. 9. Data Security: Maintain confidentiality and security of customer information.
