We are hiring an experienced Team Leader for our Recovery Process at ONS Solutions Pvt. Ltd.
Job Responsibilities:
Handle a team of telecallers
Monitor calls and team performance
Handle escalations
Ensure daily targets are achieved
Prepare reports and maintain quality
Requirements:
Minimum 1 year experience as TL in BPO/Recovery process
Good communication and leadership skills
Team handling experience is mandatory
Job Details:
Work from office
Full-time
Day shift
Salary: As per experience + Incentives