Trainwell is looking for a result-oriented Academic Counsellor who is passionate about guiding students and converting leads into enrollments. This is a target-driven, sales-focused role that requires strong communication, follow-up, and closing skills.
Key Responsibilities
Sales & Counselling
Handle student enquiries (walk-ins, calls, WhatsApp, website leads)
Understand student needs and recommend suitable courses/programs
Counsel students on career options, training programs, and benefits
Convert enquiries into successful admissions
Achieve monthly sales and admission targets
Lead Management
Maintain and update lead database and CRM
Ensure regular follow-ups with prospective students
Track and report daily, weekly, and monthly conversion metrics
End-to-End Process Handling
Manage complete admission process from enquiry to enrollment
Coordinate with trainers and operations team for batch scheduling
Support students with documentation and onboarding
Relationship Management
Build strong relationships with students and parents
Handle queries, objections, and provide post-admission support
Maintain a high level of student satisfaction