Position: Admission Counsellor
Experience: Minimum 2 Years
Gender: Female Only
Salary: ₹14,000 – ₹18,000 per month
Key Responsibilities
Handle enquiries for Digital Marketing & E-Commerce courses through calls, WhatsApp and other communication channels.
Understand students' career goals, requirements and course interests.
Explain course structure, modules, duration, fees and career/business opportunities.
Follow up with leads and convert enquiries into admissions.
Maintain regular follow-ups with interested students through phone calls and WhatsApp.
Handle objections related to course fees, duration, career opportunities and course benefits.
Schedule counselling sessions and demo classes for prospective students.
Maintain accurate lead and admission records.
Coordinate with the training and admission team for the complete admission process.
Achieve monthly enquiry-to-admission conversion and admission targets.
Provide a professional and positive counselling experience to students and working professionals.
Required Skills & Experience
Minimum 2 years of experience as an Admission Counsellor / Education Counsellor / Telecaller in any educational institute, training institute or coaching centre.
Female candidates only.
Candidates with prior knowledge or experience in Digital Marketing or E-Commerce courses will be preferred.
Basic understanding of Digital Marketing, E-Commerce, online selling or related courses is an advantage.
Good communication and convincing skills.
Comfortable communicating with students and working professionals.
Good follow-up and lead conversion skills.
Ability to explain course benefits clearly and confidently.
Basic knowledge of WhatsApp, Google Sheets/Excel and CRM is preferred.
Target-oriented and able to work independently.
Preferred Candidate
We prefer candidates who have previously worked with a Digital Marketing, E-Commerce, Computer Training, Skill Development or similar institute, and have some understanding of the courses being offered.