टेलीसेल्स एकेडमिक काउंसलर

Academic Counsellor / Telecalling Executive – Frankfinn

Job Summary

We are looking for enthusiastic and result-oriented candidates to join our team as Academic Counsellors / Telecalling Executives. The role involves connecting with prospective students, providing career guidance, generating admissions, and promoting Frankfinn's industry-leading training programs.

Key Responsibilities

Make outbound calls to prospective students and explain Frankfinn's courses and programs.

Counsel students and parents regarding career opportunities in Aviation, Hospitality, Travel, and Customer Service industries.

Generate, manage, and follow up on leads through tele-calling activities.

Maintain accurate call records and update lead information in the CRM/system.

Convert inquiries into walk-ins, counseling sessions, and admissions.

Achieve daily, weekly, and monthly calling and conversion targets.

Ensure a positive candidate experience through effective communication and professional counseling.

Eligibility Criteria

Education

Graduate (Preferred)

Undergraduates can also apply (Minimum 12th Pass with result in hand)

Experience

6 Months to 8 Years of experience in Telecalling, Tele Sales, Lead Generation, Academic Counselling, or Customer Service.

Gender

Male and Female candidates can apply.

Required Skills

Excellent communication skills in Hindi and English.

Experience in Outbound Calling, Tele Sales, or Lead Generation.

Strong convincing, counseling, and negotiation skills.

Ability to understand customer requirements and address queries effectively.

Target-oriented mindset with a passion for sales and customer interaction.

Working Days & Timings

Working Days: Monday to Saturday

Office Timings: 10:00 AM to 7:00 PM

Weekly Off: Sunday (Fixed)

Travel Requirement

No travel required.

Salary

₹16,000 – ₹25,000 (In-Hand)

Performance-based incentives as applicable.

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